Privacy Policy for 1win Players

Protecting personal data and privacy is at the core of a gaming establishment’s fundamentals. These are essential priorities for a platform that protects all the users’ data. For this reason, the establishment created and thought out the 1win privacy policy. It answers questions about what data are collected, for what purpose, and how they are then used within the casino’s policies. The measures aim to comply with legislation and create a safe gaming environment.

Purposes of using user data

The platform collects and uses personal user data for a variety of purposes. All of them are secure and lawful. Among the main data that is collected about the player are:

• personal data, namely name, email address, phone number, and other details;
• activity data on the platform;
• usage information, namely browser type, pages visited, and the user’s IP address;
• financial information about payment methods and payments.

All of these are necessary to enhance the service quality and user experience. This information is collected after you consent to it during registration.

How is your data used?

It is also essential to know what this data is collected for. 1win casino itself uses the data you provide for several purposes:

• personalization of content and advertising;
• notify you of new features, promotions, and bonuses of interest to you;
• safeguarding the rights and concerns of the Malaysian citizen;
• complying with legal obligations to the country;
• enhancing the content quality and functionality of the website;
• to answer your questions and provide expert customer assistance.

This information can also be used for the platform’s marketing communications. You will receive new bonuses and notifications of promotions that may interest you promptly.

Legal measures for data processing

Data collection and processing is carried out per the applicable laws on the protection of online user data. The processing takes place only with the user’s consent and based on the fulfillment of legitimate interests. Therefore, having an international license and complying with the laws of Malaysia, the platform has legal grounds to collection and process data in compliance with the laws on online gambling.

How is user data used?

It is also essential to know how your data will be used. A short list of specific ways that information about you can be used will help with this:

• improving user experience;
• ensuring security;
• fully processing financial transactions;
• analyzing activity to improve platform functionality;
• personalized offers for the user.

All this proves that the platform does not use your data for sale or transfer into the hands of third-party. Your data is protected against leakage or theft, so complete privacy is guaranteed.

How does the platform protect your data?

Since security is paramount for 1win online casino, it ensures your data is fully protected. To this end, strict measures are taken to protect personal data from unauthorized access or leakage. Some of the basic security measures include:

• SSL encryption to transfer data in a secure environment;
• the use of multiple authentication to ensure that you avoid unauthorized entry;
• regulated access. A limited number of people have it to prevent unintentional disclosure of data.

The platform strives with all its might to create an environment where customers are confident in their data’s security and privacy policy.

Cookies and tracking methods

The platform additionally uses cookies to optimize your user experience on the site. These information pieces help personalize data and improve the casino’s interaction with each player. The purposes of collecting and processing such files are as follows:

• remembers your preferences and settings to work more efficiently and quickly;
• personalizes your interaction with the site;
• collects anonymous statistics about users’ actions on the site.

In general, cookies are necessary to improve the site’s functionality. Therefore, by sharing this information, you will receive improved functionality and a personalized experience on the gaming platform.

Notice of Privacy Policy Update

Under online gambling legislation regulation and privacy policy, the platform will update the information in this section from time to time. This is most often due to internal practices and amendments to the country’s laws. You will also receive an email notification.

Help from customer support

If you would like to know more about the privacy policy and the protection of your data, you can contact the 1win Malaysia support team. To contact an operator, you can use the following communication methods:

• email;
• online chat;
• hotline number.

The support team is available 24 hours daily and ready to help you with any questions. You can find out what changes have been made to the privacy policy and clarify how and why your data is used on the site.